Privacy Policy

This privacy policy will explain how SkinFix Laser Clinic uses your personal data.

What data is collected?

  • Personal identification information (Name, email address, phone number, etc.)

  • Past and current medical history

  • All medication you are taking

  • Next of kin (NOK) details (please ensure your NOK are aware that you have delegated them)

  • GP details

 

How do we collect your data?

  • During consultation you directly provide SkinFix Laser Clinic with most of the data that is collected.

  • We collect data and process data when you use our website.​ SkinFix Laser Clinic may also receive/share your data indirectly from the following sources:

  • Other health professionals

  • We may be requested – and in some cases can be required – to share certain information (including personal data and sensitive personal data) about you and your care with medical regulators such as the General Medical Council or the Nursing and Midwifery Council, for example if you make a complaint, or the conduct of a medical professional involved in your treatment is alleged to have fallen below the appropriate standards and the regulator wishes to investigate. We will ensure that we do so within the framework of the law and with due respect for your privacy.

  • From time to time we may also make information available on the basis of necessity for the provision of healthcare, but subject always to patient confidentiality.

  • In an emergency and if you are incapacitated, we may also process your personal data (including sensitive personal data) or make personal data available to third parties on the basis of protecting your ‘vital interest’ (i.e. your life or your health).

  • We will use your personal data in order to monitor the outcome of your treatment by us and any treatment associated with your care, including any NHS treatment.

  • We participate in national audits and initiatives to help ensure that patients are getting the best possible outcomes from their treatment and care. The highest standards of confidentiality will be applied to your personal data in accordance with Data Protection Laws and confidentiality. Any publishing of this data will be in anonymised, statistical form. Anonymous or aggregated data may be used by us, or disclosed to others, for research or statistical purposes.

How SkinFix Laser Clinic use your data?

Your data is collected so that we can:

  • Provide safe treatments

  • Email you with special offers, products and services we think you might like.

How your data is stored?

  • Your data is securely stored and locked away at SkinFix Laser Clinic

  • Your data will updated and be kept as long as you are receiving treatments if you do not receive any treatments within an 18 mth period your data will be securely destroyed or removed.

Marketing.

  • SkinFix Laser Clinic would like to send you information about products, offers and services that we think you might via email, phone, text or post.

  • If you have agreed to receive marketing, please state this to your therapist upon consultation.

  • You have the right at any time to stop SkinFix Laser Clinic from contacting you for marketing purposes.

  • If you no longer wish to be contacted for marketing purposes please contact your therapist.  

What are your data protection rights?

  • SkinFix Laser Clinic would like to make sure you are fully aware of all of your data protection rights. Every client is entitled to the following:

  • The right to access – You have the right to request SkinFix Laser Clinic for copies of your personal data. We may charge you a small fee for this service.

  • ​The right to rectification – You have the right to request that SkinFix Laser Clinic correct any information you believe is inaccurate or incomplete.

  • The right to erasure – You have the right to request that SkinFix Laser Clinic erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that  SkinFix Laser Clinic restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to SkinFix Laser Clinic processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that SkinFix Laser Clinic transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact SkinFix Laser Clinic via:

Email: skinfixlaser@gmail.com

Call: 07850959948

Or write to:     

SkinFix Laser Clinic

Number 24 Billing Road

Northampton

NN1 5AT

Changes to our privacy policy:

  • SkinFix Laser Clinic keeps its privacy policy under regular review and places any updates on the web page. This privacy policy was last updated on 12/11/2020.

How to contact the appropriate authority:

Should you wish to report a complaint or if you feel that SkinFix Laser Clinic has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office on 0303 123 1113 or visit their website (http://www.ico.org.uk).